Online Learning

What is UACPE online learning?

Online courses are self-paced and completed 100% online. Online courses do not feature a specific instructor or offer any instructor feedback.  Courses are designed and developed collaboratively with a team of subject matter experts. Feedback is built in to the course activities.  Our courses include interactive content built with Articulate Storyline software.  Depending on a variety of Internet access and browser factors, the published content displays as Flash or HTML5.

What skills do I need for online learning?

If you are comfortable making online purchases or managing a bank or other online account, then you shouldn't have any difficulty with an online course. In addition to a basic level of comfort and familiarity with working on a computer, online learning requires self-motivation and time management. You will not have an instructor prompting you to complete assignments or track your progress. The following skills and attitudes are identified as essential for a successful online learning experience:

  • Basic understanding of how your computer connects to the Internet
  • Ability to identify your operating system and Internet browser version (help)
  • Ability to turn "cookies" on or off, or clear your activity cache (help)
  • Ability to identify and update Flash version (help)
  • Basic understanding of browser windows, navigation "breadcrumbs", and back arrows
  • Ability to read on-screen text, view embedded or linked videos, make selections in check-in quizzes or interactive scenarios, interpret visual data representations or graphic illustrations

If you are uncertain of your comfort level with any of these essential skills, then we recommend contacting your local computer support service to confirm that your settings are up-to-date.

Can I complete online courses on my cell phone or tablet?

Our online courses are responsive to different display sizes, but they are not specifically designed for mobile devices. Course content may not display correctly if you try to complete the course using a mobile device. We recommend using a desktop or laptop.

Help! The course isn't working!

Every now and then it seems like the online courses misbehave. Sometimes this isn't the course misbehaving, but the online technology associated with it like the Internet browser. 

  • Try logging in with a different browser. Online content can function differently from browser to browser.  If you typically use Firefox, try logging in with Chrome or Internet Explorer.
  • Clear your browser's cache. Your browser stores all of your Internet activity.  Sometimes this can create an Internet "roadblock"on your computer.
  • Check your browser version. Make sure it is up-to-date.
  • Check your Flash version. Make sure it is up-to-date.

What are some recommendations?

These recommendations are copied from the Articulate Storyline 2 System Requirements site (effective July 2017).

Flash

  • Adobe Flash Player 10.3 or later plus any of these web browsers:
  • Windows: Internet Explorer 8 and later, Microsoft Edge (latest version), Google Chrome (latest version), Firefox (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)    

HTML5

  • Windows: Google Chrome (latest version)
  • Mac: Safari 7 and later, Google Chrome (latest version)
  • Mobile: Safari in Apple iOS 7 and later, Google Chrome (latest version) in Android OS 4.1 and later

Apple iOS    

Android OS