Refund Policy

The University of Arizona College of Nursing Office of Professional Nursing Education has a limited refund policy. Course registrations for online asynchronous and live events are completed through the UACONCPE learning management system.  Certificates are issued through the UACONCPE learning management system.

  • UACONCPE will charge individuals for registering and accessing online courses per the listed course registration fee. Refunds will not be issued once the course has been accessed.
    • Individuals have 5 business days after registration and before access to request a refund or credit  for any online asynchronous course.  An administrative fee of 50% of registration will be assessed.
    • Refunds will not be  issued after 5 business days.
    • Individuals may request to receive credit to take a course of equal value provided the original course has not been accessed.
    • Credits must be used within one year of original course registration date.
  • UACONCPE will charge individuals for registering for live events per the listed course registration fee.
    • Individuals may request a refund up to 5 business days before the event. An administrative fee of 50% of registration will be assessed.
    • Refunds will not be issued after the 5 business day period.
    • Credits are not issued for live events.
  • UACONCPE will charge individuals for providing additional or replacement print copies of CNE certificates and transcripts per the listed course registration and/or administrative fee. Refunds will not be issued once the certificate or transcript has been provided.

Questions about refunds may be directed to the Office of Professional and Community Engagement.

Refund policy approved by the UA College of Nursing Associate Dean of Finance and Administration (July 2014)